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Terms of Use

Seldén Dinghy Store

Operated by Seldén Mast Ltd

Seldén Mast Ltd
Lederle Lane
Gosport
Hampshire
PO13 0FZ
England


Registered in England and Wales
Registered office: Seldén Mast Ltd, England

1. Definitions

“We”, “Us”, “Our”: Seldén Mast Ltd
“You”: Consumer purchasing goods from this website
“Goods”: Products sold via dinghy.seldenmast.com
“Contract”: Agreement formed upon dispatch of goods

2. Eligibility

You must be at least 18 years of age to place an order.

By placing an order, you confirm that all information provided is accurate and complete.

3. Contract Formation

Your order constitutes an offer to purchase goods.

A legally binding contract is formed only when the goods are dispatched.

Order confirmation emails do not constitute acceptance.

We reserve the right to refuse or cancel any order prior to dispatch, including but not limited to cases involving:

  • Pricing or technical errors
  • Stock unavailability
  • Suspected fraud or unauthorized payment
  • Incomplete, incorrect, or unverifiable delivery address
  • Shipping restrictions or logistical limitations
  • Export control or sanctions compliance requirements
  • Errors in product information
  • Any circumstance preventing lawful or safe fulfilment

If an order is cancelled prior to dispatch, a full refund will be issued.

4. Product Descriptions and Technical Use

We make reasonable efforts to ensure product descriptions and specifications are accurate.

Marine hardware must be installed correctly and used only for its intended marine application.

Seldén products must not be used for human suspension, personal safety equipment, or any unintended purpose.

Failure to install or use products correctly may result in injury or equipment failure.

5. Pricing and Payment

UK customers see prices in GBP inclusive of VAT. International customers see prices in their local currency, exclusive of UK VAT. UK VAT is not charged on international orders; however, you may be liable for import VAT or local taxes in your country upon delivery.

Shipping charges are shown at checkout.

International shipments may be subject to duties, VAT, and customs clearance fees payable by you.

Payment must be completed before dispatch.

6. Delivery and Risk

Risk in goods passes to you only when goods are delivered into your physical possession.

Until delivery, risk remains with Seldén Mast Ltd. For orders collected from our factory, risk passes to you at the point of collection.

Delivery times are estimates and not guaranteed.

7. International Shipping and Import Responsibility

International shipments are supplied on a Delivered At Place (DAP) basis. This means we are responsible for delivering goods to your nominated address, but all import duties, taxes, and customs clearance costs at the destination are your responsibility.

You are responsible for:

  • Import duties
  • Import VAT or taxes
  • Customs clearance fees
  • Brokerage charges
  • Compliance with local import laws

Failure to comply may result in shipment delay, return, or destruction.

Any resulting costs may be deducted from your refund.

8. Warranty

Seldén products are warranted against defects in materials and workmanship for two years from delivery. The following extended warranty periods apply to specific product lines:

  • Five years from delivery for manual Furlex, CX, GX, and CXr furling systems
  • Standing rigging: limited to 20,000 nautical miles regardless of the time period above

This warranty applies in addition to your statutory rights under applicable law. To make a warranty claim, you must notify us in writing within seven days of discovering the defect. Please email ecom@seldenmast.co.uk with your order number and a description of the issue.

Variation or contrast in the colour of anodised spars is a natural characteristic of the anodising process and does not constitute a defect. It is not accepted as grounds for return or replacement.

Nothing in these Terms limits your statutory consumer rights.

Warranty does not apply to damage caused by:

  • Improper installation
  • Misuse
  • Modification
  • Normal wear and tear
  • Failure to follow instructions

9. Limitation of Liability

Nothing in these Terms excludes or limits liability for:

  • Death or personal injury caused by negligence
  • Fraud or fraudulent misrepresentation
  • Any liability that cannot be excluded under applicable law

Subject to the above, our total liability to you in connection with any order, whether in contract, tort (including negligence), or otherwise, shall not exceed the total price paid by you for the goods giving rise to the claim.

We are not liable for indirect or consequential losses.

10. Intellectual Property

All content on this website is owned by or licensed to Seldén Mast Ltd.

Unauthorized use is prohibited.

11. Force Majeure

We are not liable for delay or failure caused by events beyond reasonable control, including:

  • Natural disasters
  • War
  • Government restrictions
  • Labour disputes
  • Supply chain disruptions

12. Governing Law

These Terms are governed by the laws of England and Wales.

13. Privacy and Data Protection

We process personal data in accordance with UK GDPR and the Data Protection Act 2018. Details of how we collect, use, and store your personal data are set out in our Privacy Policy, available on our website at dinghy.seldenmast.com.

14. Complaints and Alternative Dispute Resolution

If you have a complaint, please contact us in the first instance at ecom@seldenmast.co.uk. We aim to resolve all complaints within 5 working days.

We are not obliged to participate in alternative dispute resolution (ADR). If you are not satisfied with our resolution of your complaint, you may be able to refer the matter to an ADR provider. The European Commission’s Online Dispute Resolution platform is available at https://ec.europa.eu/consumers/odr for EU-based consumers.

If you are based in the United States or Canada and are not satisfied with our resolution of your complaint, you may seek recourse through your applicable local consumer protection authority or courts.

15. Contact

Seldén Mast Ltd
Lederle Lane
Gosport
Hampshire
PO13 0FZ
England
Email: ecom@seldenmast.co.uk
Website: dinghy.seldenmast.com